Events
Choose the events.
Incident reported, Pre-start check flagged a fault, Fault resolved, and others.
Platform Alerts
Choose the alerts.
Choose how often.
Choose the events that matter and how often to hear about them: straight away, or in a daily or weekly digest.
What it does
The events, the timing
and the people.
Frequency
Choose how often.
Off, immediately, daily digest or weekly digest.
Recipients
Choose who.
All owners, admins and managers, or the ones you pick.
How it works
Step by step,
from start to finish.
Open Alerts in Settings
Owners and admins can change the alert settings.
Pick a frequency for each event
Each event has its own setting.
Choose who receives them
Recipients can be set for all alerts or for a single event.
Set the digest time
Times are in Brisbane time, and the weekly digest goes on the day you choose.
Works with
Connected to the rest
of the platform.
Your questions
What you need to know.
Which events can I be alerted about?
An incident being reported, a pre-start check flagging a fault, a fault being resolved, a meter reading going backwards, and a quality inspection failing. Quality inspections are part of the Operations plan.
Can some be immediate and others a digest?
Yes. Each event has its own setting.
Who receives them?
All owners, admins and managers by default. You can choose particular people instead, for all alerts or for a single event.
When is the digest sent?
At the time you set, in Brisbane time. The weekly digest goes on the day you choose.
Can I add another email address?
Yes. Up to ten addresses without a Verdue login can be added under Also email, for all alerts or for a single event.
Can I see what has been sent?
Yes. The Alerts settings have a Sent tab listing what has gone out, and a box for sending a test.